MB999 Terms and Conditions – Complete Guide

MB999 is an online gaming platform offering slots, fish games, Live Casino, and Sports Betting to players in Bangladesh and beyond. These Terms and Conditions ("Terms") constitute a legally binding agreement between MB999 and its users.

By using MB999's services — whether through our website (mb999.my), mobile app, or any other channel — you agree to these Terms and Conditions and our Privacy Policy and Responsible Gaming Policy you agree to comply.

These Terms and Conditions apply in both Bengali and English. In the event of any discrepancy, the English version shall be considered authoritative.

• You must be at least 18 years of age.
• Online gaming must be legal in your country of residence.
• You will operate the account in your own name and for your own benefit.
• You have not previously been banned or suspended from MB999.

To open an account at MB999, you must provide accurate and complete information. Registering with false or incomplete details may result in account termination and forfeiture of any remaining balance at any time.

Each person may operate one account only. Attempting to open multiple accounts from the same device, IP address, or payment method is considered a prohibited activity. MB999 may request identity verification (KYC) documents at any time.

• Providing your correct full name, date of birth, and contact details is mandatory.
• You are solely responsible for keeping your account password secure.
• Allowing anyone else to use your account is strictly prohibited.
• Withdrawals may be held until verification is complete.
• A copy of your National ID Card or passport may be requested.

All deposits at MB999 must be made using a payment method registered in your own name. Depositing through a third party is strictly prohibited and may result in account termination.

• MB999 does not charge any additional fees on deposits.
• Deposits are non-refundable once completed.
• Suspicious transactions may be placed on hold pending investigation.
• All transactions are monitored for anti-money laundering compliance.

To withdraw winnings from MB999, you must first complete identity verification. Withdrawal requests will not be processed without it. Under normal circumstances, MB999 processes withdrawals within 15 minutes to 24 hours.

Winnings from bonus play are subject to the relevant wagering requirements before withdrawal. Withdrawals must be made using the same payment method used for the original deposit.

• Minimum withdrawal amount: BDT 500.
• A maximum daily withdrawal limit may apply.
• Additional documentation may be required for large-value transactions.
• Withdrawals may be put on hold if fraudulent activity is suspected.
• Withdrawals to third-party accounts are strictly prohibited.

MB999 offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and loyalty rewards. Each bonus comes with its own terms, which you should read carefully before claiming.

• Each player may claim each promotion once only.
• Any attempt to claim bonuses through multiple accounts will result in forfeiture.
• Bonus balances cannot be withdrawn directly.
• Winnings from bonuses are only withdrawable once the wagering requirement has been met.
• MB999 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses will be voided if wagering requirements are not completed within the specified time limit.

All games on MB999 are operated through licensed third-party game providers. Every game outcome is determined by Random Number Generator (RNG) technology, ensuring results that are fully fair and verifiable.

If a technical error causes an incorrect game result, MB999 reserves the right to void the round and refund the wager. MB999 is not liable for any losses resulting from internet connectivity issues.

• RTP information for all games is publicly disclosed.
• The rules for each game can be found on that game's information page.
• Software manipulation during gameplay is strictly prohibited.
• The use of automated betting software is strictly prohibited.

MB999 believes gaming should be a source of entertainment, not financial stress. We encourage all our players to game responsibly. MB999 provides deposit limit settings, break features, and self-exclusion options.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming View Page.

• Anyone under 18 is strictly prohibited from playing.
• Never bet more than you can afford to lose.
• Avoid playing with borrowed money.
• You can suspend your account for up to 6 months using the self-exclusion feature.

• Opening multiple accounts or using another person's account.
• Providing false information to obtain bonuses.
• Money laundering or suspicious financial transactions.
• Attempting to hack or manipulate gaming software.
• Collusion or coordinating with other players to manipulate game outcomes.
• Placing bets using automated bots or scripts.
• Threatening or harassing MB999 staff.
• Playing with funds from a third party.

MB999 reserves the right to suspend or permanently close any account at any time, without prior notice — particularly in cases of violation of these Terms and Conditions, fraudulent activity, or legal requirements.

You may request to close your account at any time. Please ensure all pending withdrawals are completed before closing your account.

• Contact support to voluntarily close your account.
• Any valid balance remaining in a closed account will be returned.
• If an account is closed due to prohibited activities, the balance may be forfeited.

MB999 keeps your personal information secure at the highest level. All data is transmitted using SSL encryption technology, and we never sell your personal information to third parties.

To learn more about how we collect, use, and store your data, please see our Privacy Policy View Page.

MB999 reserves the right to update these Terms and Conditions at any time. A notice will be published on the website for any significant changes. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• The date of any changes will always be noted at the top of the page.
• Visit this page regularly to stay up to date with the latest terms and conditions.
• If you have any questions, please reach out to our support team.